Build practical process improvement skills to understand, map, and improve the work behind your day-to-day operations, using Lean Six Sigma principles.
Offered through UNT Executive & Professional Learning, University of North Texas
Look at the Process, Not Just the Problem
When something goes wrong at work, the instinct is to look for who made the mistake. But most of the time, the real issue isn't the person — it's the process they were working inside of. Companies don't just get better by finding better people. They get better by building better processes.
This course teaches you to see the process behind the work: how it's structured, where the data lives, and where it breaks down. You'll build the tools to identify opportunities for improvement and make changes without pointing fingers.
Course Details
- Format: In-person, instructor-led, two-day cohort
- Cost: $700
- Time Commitment: 2 days in-person
- Level: Yellow Belt — entry point into Lean Six Sigma, no prior experience needed
- Credential: Digital badge upon completion.
What You'll Learn
You'll build practical process improvement skills you can use to understand how work gets done, identify where processes break down, and make informed improvements. Along the way, you'll learn how to map processes, collect and interpret the data within them, and apply Lean Six Sigma principles to analyze what's working and identify opportunities to improve.
At the center of the course is a simple idea: better processes create better outcomes. These skills aren't tied to a specific job or industry, giving you a practical foundation for improving the work you do every day.
Inside the Course
Put process improvement principles into practice through hands-on exercises designed to show you how small problems can create bigger issues downstream.
- See the Process: Learn how processes shape the work your organization does and how to identify the steps, people and data involved.
- Map the Work: Build flowcharts that make processes visible and reveal how one person’s work can affect another’s.
- Analyze & Improve: Use Lean Six Sigma principles to analyze processes, identify opportunities for improvement and make better decisions with data.
- Put It to the Test: Work through realistic scenarios and exercises that show how small changes to a process can improve efficiency, quality and organizational results.
Who Should Take This Course
This course is designed for professionals who:
- Want to improve the processes behind their day-to-day work
- Collect, interpret, or work with data as part of their role
- Need to identify process problems and build a case for improvement
- Want practical process improvement skills they can apply in any industry or role
- Are new to Lean Six Sigma and want to build a strong foundation
Please note that completing this course does not certify learners as Lean Six Sigma Yellow Belt certified. Learners will need to complete and pass the Lean Six Sigma Yellow Belt exam through an accrediting body.
