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The Harvard Business Review reports that in the U.S., employees spend almost three hours involved in conflict every week. However, research shows that most employees have never received basic conflict management and dispute resolution training. As a result, employees are left to figure out how to handle micro disagreements in ways that may not be conducive to a healthy work environment. Participants are encouraged to engage with the webinar by stopping and starting as needed to explore types of conflicts, ways to deal with conflicts, and ways not to deal with conflicts. This webinar is a great introduction to understanding and resolving conflict.
Objectives
Upon completion of this webinar, participants will be able to:
- Define conflict resolution.
- Determine preconceived notions that may prevent resolutions to conflict in the workplace.
- Understand simple strategies for managing conflict within the workplace.
About the presenter:
Dr. Lakeiah Cheatham is an educator of 28 years with experience as a general and special education teacher, campus administrator, and EdTech professional learning leader. Continuous improvement of self and looking for opportunities to develop the lives of others using effective research-based teaching/learning practices is the best way to describe her. When she is not cultivating the minds of educators, students, and/or communities, time is well spent with her husband, children, and grandchildren.
